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Business Phone, Meetings, Messaging
One award-winning phone system for every conversation
Grow your business with a cloud-based phone system that centralizes interactions and elevates customer experiences.
The easy way to modernize your communications
An award-winning
business phone system
Enjoy enterprise-ready features without the enterprise price tag, with the flexibility to work from anywhere with our top-rated mobile apps and softphone.
Super simple setup
and easy admin
Get started in minutes with Simple Setup,
intuitive admin, and award-winning support.
AI for GoTo Connect
Powerful solutions that deliver real, measurable
value for improved efficiency, personalized
service, and seamless interactions.
100+ features to power any business
A customizable softphone. Unlimited call routing. Powerful integrations. Auto-attendants. SMS functionality. GoTo Connect
has everything you need to communicate and collaborate – with teams and customers – all in one place.
Phone
PBX admin tools
International calling
Phone number extensions
Call forwarding
Meetings
Up to 250 participants
50 simultaneous webcams
Conference calling
Screen sharing
Messaging
Team chat
SMS and MMS
File sharing
One-click jump to meeting
Contact Center
Unlimited call queues
Reporting and analytics
Call monitoring
Intelligent call routing
and more...
See all our features
Download our datasheet to discover everything
GoTo Connect Phone System has to offer.
One business phone system. Any device.
GoTo Connect is built for the way you work. Whenever, wherever.
On the go
Use the top-rated GoTo app to make calls and meetings on mobile, desktop, or web.
In the office
Use GoTo’s softphone widget in your web browser or on the desktop app.
AI for GoTo Connect
Buy new phone hardware directly from GoTo or use your own compatible phones.
Customize a softphone
that fits your workflow
Use the GoTo app's ultra-flexible softphone widget on both desktop and mobile. The widget stays on top of other windows, so you can access features like recent contacts, search, call management, call parking, and caller ID swap right in your current workflow.
Create seamless customer experiences
Exceed your customers’ expectations with additional AI-powered features for GoTo Connect. Manage digital channels like SMS, webchat, social, video, and more, all in one inbox, and use analytics to track engagement and performance.
Intuitive tools. Easier-than-ever admin.
Configure Call Flows
Configure call flows in seconds
Our unique drag-and-drop visual dial plan editor makes updating your call flows easy.
See key data on call volume analytics and where incoming calls are directed with a simple click. Use the drag-and-drop editor to direct calls to specific extensions, departments, or voicemail inboxes. Even set up auto attendants and custom messages.
View Dashboards
Track phone system performance and health
GoTo Connect's pre-built System Health Dashboard help you keep your finger on the pulse of your phone system. Key performance metrics are just a click away.
Simplify Setup
Get set up in 1 day
Our streamlined onboarding walks you through the implementation process and makes getting started easy. With Simple Setup, adding a new user, routing a number, and assigning a device can all be done in one step.
You’ll spend less time getting set up and more time making calls, engaging with customers, and collaborating with your team.
99.999% uptime
Low bandwidth usage and distributed cloud architecture keep you up and running.
#1-rated support
Our 24/7 customer support is #1 on the most trusted independent review sites.
Top-notch security
Enterprise-grade security features and compliance with standards like SOC 2 Type II and GDPR keep your data safe.
How can GoTo Connect work for you?
Automotive
Make your entire dealership more efficient
Create a seamless experience for both your customers and your dealership staff.
Ensure customers always see your dealership's Caller ID, even when staff calls from their personal phone with the GoTo app.
Equip your sales team to show customers live video of the car, and gather feedback from customers on what's important to them (for upsell opportunities and more).
Integrate GoTo Connect with the tools you use like: Momentum, CarWars, Purple Cloud and Tekion.
Education
Build a safe, secure learning environment from anywhere
Support safe, secure, and engaging distance learning with HD video conferencing or conference calling.
Keep meetings safe from unwanted visitors with meeting locks and passwords.
Create a hybrid learning environment with meetings, phone calls, and more.
You can even integrate GoTo Connect with your school's paging system.
Healthcare
Connect securely with your patients from anywhere
Stay in touch with the patients who need you, with secure, HIPAA-compliant phone calls and video conferencing.
Schedule regular appointments or urgent visits with easy-to-use telehealth video conferencing.
Keep sensitive information safe with AES 256-bit encrypted video conferencing and data at rest, and keep unwanted guests out with security one-time passwords and meeting lock, disabled recordings and more.
Law Firms
Stop billable leakage and stay connected to clients
Log every client call automatically for more accurate activity tracking.
Allow attorneys to work from anywhere with desktop and mobile applications for calls and video conferencing.
Integrate GoTo Connect with Clio to automate activity tracking and billing.
Wealth Management
Communicate with clients while keeping data safe and secure
GoTo Connect's flexibility makes communicating with your clients – while keeping their data safe – easy.
Take calls on any device and conference securely with 256-bit AES-encrypted video and data at rest.
With customer histories and shared contacts, your entire team can treat every customer like a VIP.
Use call recordings, automated call logs, and video transcripts to easily document each client communication.
FAQs
What is GoTo Connect?
GoTo Connect is a customizable, scalable, all-in-one cloud phone and meeting system with everything businesses need to connect from anywhere: customizable business phone features, integrated video conferencing from GoTo Meeting, team chat and contact center functionality.
Do I need hardware or a VoIP phone to use the GoTo Connect cloud phone system? Which phone brands are compatible with GoTo Connect?
You can take advantage of GoTo Connect's video conferencing, voice calls, messages, and admin features directly on your computer or mobile device – no special phone hardware necessary. If you'd like to build a phone system for your office, see a list of supported phones and desk hardware here.
Can I use my existing business phone number? How long does it take to port over my old number?
You can port (transfer) your current business phone number directly to your GoTo Connect account. If you’d like a new phone number, you can create unlimited numbers and extensions at any time.
The number porting process depends on many factors, such as how long it takes for your current carrier to confirm the transfer.
Is GoTo Connect the right cloud-based phone system for my small business?
GoTo Connect is great for small businesses looking for an integrated cloud phone system, meetings, and messages, thanks to its flexibility, cost effectiveness, and speed of deployment. Compare our plans to explore the right solutions for your team (or talk to our sales team).
How can AI for GoTo Connect improve the efficiency of my customer-facing team?
AI for GoTo Connect enhances efficiency by automating routine tasks such as call and meeting summaries and message responses. This allows your customer service team to focus more on complex issues and deliver personalized support. With AI tools like AI Meeting and Call Summaries, customer-facing teams can quickly review key points, boosting productivity and efficiency.
Are AI for GoTo Connect solutions suitable for small and medium-sized businesses?
Yes! Our AI is designed to be accessible and affordable for businesses of all sizes. Whether you're a small business looking to improve customer interactions or a large enterprise streamlining operations, GoTo offers scalable solutions that empower customer-facing teams to deliver exceptional service without requiring significant upfront investments.
Discover your new GoTo
Get one app for all your communications needs.
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