Choose your plan

Pick a plan below to talk to a sales representative today about GoTo Connect.

Phone System

An award-winning smart business phone system that combines advanced cloud-based telephony with built-in meeting and

messaging capabilities.

Includes:

Free calls to 50 countries and included toll-free minutes*

 
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Unlimited auto attendants, dial plans, call routing and queues

 

Video meetings up to 250 participants

 

Teams chat, SMS and MMS

 

AI GoPilot, SSO, multi-site admin and device management

 

Mobile and desktop app

 

24/7 support with 99.999% reliability

 

MS Teams integration

 

Available Add-ons:

• Attendant Console

• Integrations

• Reporting and Analytics

• AI Receptionist

 

Connect CX

An all-in-one customer experience platform that integrates comprehensive CX tools and digital channels with our award-winning smart business phone system.

Everything in Phone System plus:

Whatsapp, Facebook, Instagram, SMS campaigns, web chat and surveys**

 
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Shared inbox centralizing multi channel communications

 

Enhanced reporting and analytics
(Interaction details, AI call summaries, customizable dashboards)

 

Attendant console to streamline call management

 

Advanced integrations with ServiceNow, Zendesk and more

 

Available Add-ons:

• AI Receptionist

 
Most Popular

Contact Center

An all-in-one, AI-powered contact center solution that manages every customer interaction across a wide range of channels, with

powerful reporting and key integrations.

Everything in CX plus:

AI chat analysis, supervisor analytics, real time and historical reports

 

Agent dashboard and softphone

 

Skills assignment, tag and priority management

 

Call wrap up, auto queue callback and auto dialer

 

Monitor and coach agents, co-browsing, call dispositions

 

Intelligent call routing, ring strategy and custom ringback music

 

Available Add-ons:

• AI Optimization

• Attendant Console

• AI Quality Management

• AI Receptionist

 

Cloud Phone System

Features

Phone System

Connect CX

Contact Center

Call from Any Device, Anywhere.

24/7 Customer Support

Existing Number Porting

Local, Toll-Free & Vanity Numbers

Toll-Free Minutes

International Calling

Smart Call Routing

Auto Attendants Recorded Greetings

Customizable Dial Plans

Ring Groups

Call Queues

Shared Contact Limit

Hot Desking

Emergency Calling (E911)

Virtual Fax Manager

Voicemail to Email

Call Handling

Paging

Intercom

Call Recording

Multi-Site Compatible

Attendant Console

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1,000 free minutes shared across account*

 
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50+ countries included free*

 
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New Feature
 

Unlimited

 

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2,000

 

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Unlimited

 

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1,000 free minutes shared across account*

 
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50+ countries included free*

 
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New Feature
 

Unlimited

 

Unlimited

 

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250,000

 

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Unlimited

 

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1,000 free minutes shared across account*

 
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50+ countries included free*

 
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Unlimited

 

Unlimited

 

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250,000

 

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Unlimited

 

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Meetings and Messaging

Features

Phone System

Connect CX

Contact Center

Team Messaging with File Sharing

SMS & MMS

Automated SMS Messages

Video Meetings

Local and Cloud Meeting Recording

AI Meeting Summary

Transcript Localization

Closed Captioning

End-to-End Video Encryption

Flexible Layout

Smart Notes

Emergency Calling (E911)

Meeting Co-Organizers

InRoom Link (H.323.SIP)

Meeting Transcriptions

Miro Integration

Breakout Rooms

Emoji and Audio Reactions

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Up to 250 meeting participants

 

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Up to 250 meeting participants

 

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Up to 250 meeting participants

 

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Customer Experience Tools

Features

Phone System

Connect CX

Contact Center

Shared Inbox

Custom Surveys

AI-Powered Messaging Assistant

WebChat Channel

Facebook & Instagram Messenger Channel

WhatsApp Channel

SMS & MMS Campaigns

Campaign Templates

Custom Contact Fields

Contact Segmentation

Chat Assistant

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Analytics

Features

Phone System

Connect CX

Contact Center

System Health Dashboard

Call Routing Optimizer & Analytics

SMS/MMS Volume and Delivery Status

SMS Usage Reports

Proactive System Alerts

Real-Time & Historical Reports

Customizable Dashboards

Call Reports

Interaction Details

AI Call Summaries

AI Call Transcripts

AI Chat Analysis

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Contact Center Capabilities

Features

Phone System

Connect CX

Contact Center

Intelligent Call Routing

Call Campaign

Ring Strategy

Position Announcement & Frequency

Custom Ringback Music

Call Dispositions

Skill Assignment

Tag Management

Priority Management

Call Wrap-Up

Monitor & Coach Agents

Auto Queue Callback

Agent Softphone

Agent Dashboard

Auto-Dialer

Co-Browsing

Custom Surveys

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Administration

Features

Phone System

Connect CX

Contact Center

Single Sign-On

Call Management and Phone System

Multi-Site Admin and Management

Device Management

Admin GoPilot

AI Text-To-Speech Sound Clips

Basic Integrations

Custom Roles and Permissions

Advanced Integrations

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Every GoTo Connect Plan includes:

24/7 Support

We’re on call around-the-clock with #1 customer-rated service.

Unified Admin

One portal for managing your phone,

]meetings, messaging, and contact center.

Scalability

Easily add more users, numbers, and

extensions as your business grows.

FAQs

What’s the right GoTo Connect plan for me?

Depends on your business and your needs! Contact our sales team to learn more.

Do I need phone hardware to use GoTo Connect?

Hardware is optional! GoTo Connect’s video conferencing, voice calls, messages and admin features all work right on your computer or mobile device – whether in your browser or the GoTo app. If you need to build a phone system for your office, talk to our sales team.

Can GoTo Connect integrate with my existing programs such as Microsoft or Salesforce?

Yes! We offer a multitude of integrations to streamline workflows and maximize productivity. Check out our integrations marketplace for more information. Can't find what you’re looking for? Build your own with the help of our developer center.

I’m looking to buy for my team. Are there discounts available?

Yes! Contact us at 928-275-1885 to learn how GoTo Connect is designed to drive productivity and growth for businesses. Learn about our business pricing options.

Is GoTo Connect easy to setup? How long does it take?

Getting started with GoTo Connect is easy! With our intuitive interface and visual dial plan editor, you can quickly create and customize your phone system, no IT experience needed.

Exact time to deployment is different for everyone, and depends on how many seats you have, how many numbers you’re porting (transferring), unique business needs, among other factors.

If you need assistance setting up, we’re always here to help.

What calling countries are included in the ‘free international calling’?

Free international calling up to 52 countries is included only in Standard tier. For more details on country availability and calling rates visit the GoTo international calling page.

Will I be charged tax?

We are required to charge any applicable taxes based on your location.

What is an SMS Credit?

SMS credits are an allowance provided to your GoTo Connect account to send and receive SMS and MMS messages.

SMS (Short Message Service) is the standard format for sending text messages. Each SMS message deducts at least 1 credit from your allowance. A single credit accounts for up to 160 simple characters (excluding emojis, links, or pictures). SMS credits reset every month. SMS service is only available in the US and Canada. After allotted SMS credits are used, the overage charge in the US is $0.0055 per credit and in Canada is $0.00715.

MMS (Multimedia Messaging Service): This format allows you to send messages with multimedia content, such as pictures, audio, and video. Sending an MMS message will deduct 3 SMS credits from your allowance, reflecting the additional resources and bandwidth required for multimedia. MMS service is only available in the US and Canada.

Copyright © 2025 On Communications and GoTo/LogMeIn. All Rights Reserved. For more info on our products, call us at (928) 275-1885 or email us at goto@on-cc.com