Call Center Service
Business Outbound Telemarketing
We know business communications inside and out, from the hardware to the software and all the device components and tools need to make your marketing successful.
Target Audience
Understanding your target audience is crucial before embarking on any telemarketing campaign. You need to research and analyze your potential customers, their needs, preferences, and behaviors to ensure that your telemarketing campaign is tailored to meet their needs. By understanding your target audience, you can create a customized script, offers, and approach that resonate with them and increase the chances of conversion.
Compliance
Compliance is crucial in telemarketing. You need to follow the rules and regulations set by the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC). These rules govern the use of autodialers, prerecorded messages, and unsolicited calls. Non-compliance with these rules can lead to hefty fines and lawsuits.
Infrastructure
The infrastructure of your call center is critical in the success of your outbound telemarketing campaign. You need to ensure that your call center has the right technology and equipment to handle the high volume of calls efficiently. This includes having a reliable call center software, headsets, and computers. You also need to train your agents to use the technology and handle calls professionally. A good infrastructure can lead to increased productivity, better customer experience, and higher conversion rates.
Marketing Solutions for Your Business
We develop technology solutions to help you find, sell and deliver products and services to your target market.
GoTo Call Center Software
Hardwired and Wireless Hardware
Verizon Solutions
Why choose our business
for your call center needs
As a Verizon and GoTo partner, not only do we bring the power of the enterprise resources to your disposal but when Verizon needed help responding to their website inquiries we were chosen to run their outbound call cnter. Trust us becsue Verizon does.
Awesome Words
from clients
Many of our clients have been with us for not years, but decades. You can depend on us to be here when you need us.
Patricia Ellenburg
CFO, W.M. Grace Companies
When we need help with our office communication or managing our mobility data, Bill and his Team at On Communications is our first call.
Ted Hicks
Partner, Real Estate Mortgage Insider
On Communications has handled some of our largest Clients and provided numerous resources for several of our businesses. Their team is extremely experienced and have helped us grow while reducing our communication costs.
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